FAQ's IP Camera Indoor

What is an indoor IP camera?

An Internet Protocol (IP) camera is a digital security camera that connects to your Wi-Fi network, allowing remote viewing via a smartphone, tablet, or computer.

What are the benefits of using an IP CCTV camera?

IP cameras provide high-resolution video, remote access, advanced features like motion detection and AI analytics, and easy scalability for large surveillance systems.

Can IP CCTV cameras be used both indoors and outdoors?

Yes, there are specific IP cameras designed for indoor and outdoor use. Outdoor models are built to withstand various weather conditions, while indoor models are typically more compact.

How do I set up an indoor IP camera?

How do I set up an indoor IP camera?

  1. Plug in power (or insert batteries if wireless).
  2. Connect to Wi-Fi via the mobile app HiEasy.
  3. Mount/adjust the camera angle.

What resolution do indoor IP cameras offer?

  • 1080p Full HD (standard)
  • 2K/4K (4MP / 8MP)

How does the night vision feature work on IP cameras?

  • Night vision in IP cameras uses infrared LEDs to illuminate the area being monitored, allowing the camera to capture clear images in low-light conditions.
  • G-LENZ IP Camera featured Full-Color Night Vision: this camera delivers vivid, full-color video even in complete darkness.

Do Indoor Cameras Work in the Dark?

Yes! Most have:

  • Infrared (IR) Night Vision (black & white).
  • Color Night Vision (if some light is available).
  • Built-in Spotlights (for deterring intruders).

What AI smart detection features are included?

AI smart detection can distinguish between humans, pets, vehicles, and other objects, reducing false alarms. Some cameras also offer facial recognition, package detection, and unusual sound alerts.

Can It Track Moving Objects Automatically?

Yes! Many AI-powered pan/tilt cameras feature:

  • Motion Tracking: Locks onto and follows movement.
  • Human/Pet Detection: Reduces false alerts.

How accurate is AI detection in reducing false alarms?

AI detection (human/pet/vehicle) can reduce false alerts by 70–90% compared to basic motion sensors. Fine-tune sensitivity in the app for better results.

Can I monitor the camera remotely on my phone?

Yes, most Wi-Fi security cameras support mobile surveillance via a dedicated app (iOS/Android), allowing live streaming, motion alerts, and two-way audio from anywhere with an internet connection. Download App HiEasy to remote.

How does remote access work with IP CCTV cameras?

Remote access allows you to monitor your camera feeds in real-time or playback recordings from any device with internet connectivity, using a dedicated app or web portal.

Can multiple users access the camera?

Yes! Most apps allow shared access (e.g.,
family members).

Does the camera support cloud storage or local storage?

Many cameras offer both options:

  • Cloud storage (subscription-based, automatic backups).
  • Local storage (microSD card, NAS, or FTP server).

Why is my camera offline?

  • Check Wi-Fi/power connection.
  • Restart the camera.

How do I reset my camera?

Hold the reset button (usually for 10
seconds).

Why does my camera lag?

Weak Wi-Fi, high bandwidth usage, or low FPS (aim for 15FPS+).

Are Indoor IP CCTV cameras easy to install?

Yes, most IP cameras are designed for easy installation. They typically involve mounting the camera, connecting it to your network, and configuring the settings via software or an app.

FAQ's IP Camera Outdoor

What is an outdoor IP camera?

A weatherproof security camera that connects to your Wi-Fi/network, allowing remote monitoring via an app.

What should I consider when choosing an IP camera for outdoor use?

When selecting an outdoor IP camera, consider features like weather resistance, night vision capability, resolution, field of view, and whether it includes smart AI features for enhanced security.

What key features should I look for?

  • 1080p/4K Resolution
  • Color Night Vision
  • AI Motion Detection (human, pet, vehicle)
  • Support Audio
  • Weather Resistance (IP65/IP66+)
  • Local/SD or Cloud Storage

Can I connect via Ethernet?

Yes, Only if it has a PoE port

What AI smart detection features are included?

AI smart detection can distinguish between humans, pets, vehicles, and other objects, reducing false alarms. Some cameras also offer facial recognition, package detection, and unusual sound alerts.

How accurate is AI detection in reducing false alarms?

AI detection (human/pet/vehicle) can reduce false alerts by 70–90% compared to basic motion sensors. Fine-tune sensitivity in the app for better results.

Can IP CCTV cameras record continuously or only when motion is detected?

Yes, IP cameras can be set to record continuously, on a schedule, or only when motion is detected, depending on your preferences and storage capacity.

Does it have night vision?

Yes! Most use infrared (IR) LEDs (black & white) or color night vision (with ambient light or built-in camera spotlight).

How Weatherproof are these cameras?

Most have IP65/IP66 ratings, meaning they withstand rain, snow, dust, and extreme temperatures (-20°C to 50°C / -4°F to 122°F).

What’s the Best Resolution for Outdoor Cameras?

  • 1080p (HD): Good for most homes.
  • 4K: Best for long-distance clarity (e.g., driveways).

Can I monitor the camera remotely on my phone?

Yes, most Wi-Fi security cameras support mobile surveillance via a dedicated app (iOS/Android), allowing live streaming, motion alerts, and two-way audio from anywhere with an internet connection. Download App HiEasy to remote.

Can I view on my computer?

Most support web browsers or PC software (CMS)

Can Multiple Users Access the Camera?

Yes! Share access via the app (family members, security teams).

How is footage stored?

  • Cloud storage (subscription-based)
  • Local storage (microSD card up to 256GB or HDD SATA via NVR)

What’s the Best Use for an Outdoor Security Camera?

Outdoor cameras are ideal for:

  • Home Security – Deter burglars & monitor property.
  • Driveway/Garage Monitoring – Watch vehicles & detect trespassers.
  • Front Door Surveillance – Record package theft & visitors.
  • Backyard/Pool Safety – Prevent intruders & monitor children/pets.
  • Business Security – Protect storefronts, warehouses, or parking lots.

FAQ's Network Video Recorder (NVR)

What is an NVR?

An NVR (Network Video Recorder) is a device that records video from IP cameras over a network, storing it digitally for review and playback.

What are the advantages of using an NVR?

NVRs offer high-definition video recording, remote access capabilities, easy scalability, and enhanced video management features, providing a robust security solution.

How do I connect cameras to an NVR ?

IP cameras connect to an NVR via a network, either through Ethernet cables or wirelessly, depending on your network setup and the camera's capabilities.

Is it easy to install and configure an NVR with AI features?

Yes, most NVRs with AI features are designed for easy installation and configuration, often accompanied by intuitive user interfaces and comprehensive setup guides.

What are the key benefits of AI in an NVR?

AI features provide advanced motion detection, facial recognition, license plate recognition, behavior analysis, and real time video analytics, improving the accuracy and efficiency of your surveillance system.

What can the AI Detect?

  • Humans (reduces false alarms)
  • Pets (dog/cat recognition)
  • Vehicles (cars in driveway)
  • Packages (delivery alerts)

How does an NVR differ from a DVR?

While DVRs are used with analog cameras and record footage from coaxial cables, NVRs work with IP cameras and record video over a network.

How many cameras can one NVR support?

  • 4/8/16/32/64 channels (common options).
  • Expandable via network switches.

How do I connect cameras to an NVR?

IP cameras connect to an NVR via a network, either through Ethernet cables or wirelessly, depending on your network setup and the camera's capabilities.

Does it need a PoE switch?

  • If no built-in PoE ports, yes.
  • PoE NVRs power cameras directly (no extra switch needed).

Can I use Wi-Fi cameras with an NVR?

Yes, but wired (PoE) is more reliable.

How do I set up remote viewing?

  1. Connect NVR to the router.
  2. Enable DDNS/Port Forwarding (or use P2P).
  3. Access via mobile app or desktop app.(HiEasy)

What hard drives work best?

  • Surveillance HDDs (WD Purple, Seagate SkyHawk)
  • Avoid regular desktop HDDs (not built for 24/7 use).

Can I mix different camera brands?

Yes, if they support ONVIF (standard protocol).

What is H.265/H.265+?

  • H.265 (HEVC): Cuts file sizes 50% vs. H.264 without quality loss.
  • H.265+: Further optimizes storage (30% more efficient).

Why is my NVR lagging ?

Check:

  • Network bandwidth (10Gbps switch recommended).
  • HDD speed (use 7200 RPM drives).
  • Reduce frame rate (e.g., 15fps instead of 30fps).

Can it record 24/7?

Yes, with motion-activated or continuous recording options.

Can I connect two NVRs together?

Yes, via:

  • Network switch (for centralized management).
  • VMS software (Video Management Software).

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