page faq 4glte

Frequently Asked Questions

FAQ's 4G LTE Smart Security Camera

What is a 4G LTE PTZ Security Camera?

A wireless outdoor security camera that:

Uses cellular data (4G LTE) instead of Wi-Fi connection
Features Pan-Tilt-Zoom (PTZ) for 360° coverage
No internet or power cables needed (often solar/battery-powered)

What’s the Cellular Coverage Like? Does it need Wi-Fi?

Works anywhere with 4G LTE signal (check carrier maps).

No need Wi-Fi, Fully 4G-powered—ideal for remote areas without internet.

How Does 4G LTE Connectivity Work?

Uses a SIM card (like a smartphone)
Requires a data plan from carriers (Telkomsel)

How Does Pan/Tilt/Zoom Work?

Pan: Rotates left/right (typically 355°–360°).
Tilt: Moves up/down (usually 90°–120°).
Zoom: Digital zoom
Control: Adjust angles manually via the app or set auto-tracking to follow motion.

Can I Control PTZ Remotely on my phone?

Yes! Via mobile app (iOS/Android). Download App HiEasy

Does It Work at Night?

Infrared (IR) night vision (up to 100ft)
Color night vision (with spotlights)

Does color night vision require ambient light?

Yes. Color night vision works best with some light (e.g., streetlights or built-in camera LEDs). In total darkness, it may switch to infrared (IR) black-and-white mode.

Does It Have AI Detection?

Human/vehicle detection
Auto-tracking (follows movement)

Can It Track Moving Objects Automatically?

Yes! Many AI-powered pan/tilt cameras feature:

Motion Tracking: Locks onto and follows movement.
Human/Pet Detection: Reduces false alerts.

Can I Use an SD Card?

Yes! Supports microSD
(up to 256GB) for local storage.

Is cloud storage available and How long video stored?

Yes, cloud storage available

Video Stored:

SD card: Until full (loop recording)
Cloud: 7-30 days (depends on plan)

Can I talk through the camera using two-way audio?

Yes! Most cameras include a microphone and speaker for live conversations (e.g., greeting visitors or soothing pets). Noise cancellation improves clarity.

Can multiple users access the camera?

Yes, most cameras allow sharing access with family members or colleagues via the app, with customizable permission levels (view-only or full control).

How do I set up the camera outdoor?

Plug in the camera and connect it to 4G Lte Connection
Download mobile app HiEasy
Follow in-app instructions to pair the camera via QR code or manual setup. Adjust settings (motion zones, alerts, etc.)

How clear is the video quality?

HD 1080p/2K resolution (sharp day/night footage).
Color night vision (with built-in spotlight).

Is it weatherproof?

IP65/IP66-rated—handles rain, dust, and extreme heat/cold.

Where is it most useful?

Remote farms/villages (no Wi-Fi).
Construction sites (temporary monitoring).
Vacation homes (check property remotely).

FAQ's 4G LTE Solar-Powered Camera

What is a Solar-Powered Security Camera?

A wireless security camera that:

Runs on solar energy (no wiring or battery changes needed)
Typically includes rechargeable backup batteries
Offers Wi-Fi/4G connectivity for remote monitoring

Can I use it without electricity?

Yes! Battery-powered = no outlet needed. Solar options avoid recharging.

How does the solar panel work?

Converts sunlight into electricity to continuously power the camera
Most include built-in batteries for night/cloudy days
Requires 4-6 hours of daily sunlight for optimal performance

What if there's no sunlight for days?

Backup battery provides 5-7 days of operation
Some models support dual charging (solar + USB)

Where should I install the solar panel?

South-facing (in Northern Hemisphere) for maximum sun exposure
Tilted at 30-45 degrees for best energy absorption
6-10 feet from the camera (varies by model)

How often do I recharge the battery?

Every 3–6 months (depends on usage).
Solar-powered = No charging needed.

How far does night vision work?

Standard IR: 30–50 ft (black & white).
Color Night Vision: 25–40 ft (needs some light).

Do they work at night?

Yes! Features include:

Infrared night vision (30-50ft range)
Color night vision (with built-in spotlights)

What can the AI Detect?

Humans (reduces false alarms)
Pets (dog/cat recognition)
Vehicles (cars in driveway)
Packages (delivery alerts)

Can I monitor the camera remotely on my phone?

Yes, most security cameras support mobile surveillance via a dedicated app (iOS/Android), allowing live streaming, motion alerts, and two-way audio from anywhere with an internet connection. Download Mobile App HiEasy to remote.

Can I get mobile alerts?

Motion-activated alerts
AI detection
Real-time notifications

Can I talk through the Camera?

Most have two-way audio for:

Warning intruders ("You’re being recorded!").
Talking to delivery drivers.

What resolution do they offer?

Most provide:

1080p Full HD (budget models)
2K/4K (premium models)

Can I use an SD card instead of cloud?

Yes! Look for:

MicroSD slot (supports up to 256GB).
Continuous or motion-only recording.

Are they weather proof?

Most have IP65/IP66 ratings for:

Heavy rain / snow
Dust
Extreme temperatures (-20°C to 50°C)

What is the Best uses Solar-Powered camera?

Best for remote locations; barms, barns, construction sites, vacation, homes (No electrical wiring needed)
Ideal for perimeter security; fences, driveway gates, large properties (Continuous monitoring without battery anxiety)
Perfect for eco-homes; sustainable energy, No battery waste, low maintenance
Best for temporary surveillance; event security, camper monitoring, temporary worksites

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